Privacy Policy
Last updated October 2026. How PennPac Company collects and uses information on this website.
1. Who We Are
This website is operated by PennPac Company ("PennPac"), 345 East Stiegel Street, Manheim, PA 17545, and 136 Leader Drive, Piedmont, SC 29673. This policy explains what information we collect through pennpac.com and how we use it.
2. Information You Provide
When you request a quote, a sample, or a spec sheet, or contact us through the website, we collect the information you enter, such as your name, email address, phone number, company, job title, and details about the films or services you are interested in.
3. Invoice Payments
Invoice payments made on this website are processed by Stripe. We receive your invoice number, email address, payment amount, and confirmation of payment. Card details are entered directly with Stripe and are not received or stored by PennPac.
4. Information Collected Automatically
Like most websites, our hosting provider automatically records standard technical information when you visit, such as your IP address, browser type, and the pages you request. This information is used to operate and secure the website.
5. Cookies and Analytics
We use Google Analytics 4, a web analytics service from Google, to understand how visitors find and use this website: which pages, tools, and forms are used, and which website or search brought you here. Google Analytics sets cookies in your browser (named _ga and _ga_ followed by an identifier) and receives your browser and device details, your approximate location, and the pages and actions described above. It does not store individual IP addresses. We do not use Google Analytics for advertising, and we do not send Google your name, email address, or what you enter in our forms. Analytics data is kept for 14 months.If you are in the European Economic Area, the United Kingdom, Switzerland, or Quebec, we ask your permission first, and nothing is sent to Google Analytics until you accept. Elsewhere, analytics is on by default and you can turn it off at any time. We remember your choice in a cookie named pennpac-consent for up to one year so we do not ask on every page. You can review or change your choice at any time under . You can also block Google Analytics on all websites with Google's browser add-on.Our location pages include an embedded map from Google Maps. When the map loads, Google receives your IP address and browser details and may set its own cookies, as described in Google's privacy policy. In the European Economic Area, the United Kingdom, Switzerland, and Quebec, the map loads only after you choose to show it.The spec sheet library also uses your browser's local storage to remember that you have already completed the spec sheet form on this device, so future downloads do not ask again.
6. How We Use Information
We use the information you provide to respond to your inquiries, prepare quotes, send samples and spec sheets, process orders and payments, and follow up about your film supply and converting needs.
7. Sharing
We do not sell your information. We share it only with service providers that help us operate this website, deliver form submissions, measure website use (Google Analytics), and process payments, or when required by law.
8. Your Choices
You can change your analytics cookie choice at any time under . To update or delete the contact information you have submitted, or with any question about this policy, contact us at info@pennpac.com or 717.664.4040.
9. Terms of Sale
Purchases from PennPac are governed by our General Terms and Conditions of Sale.
10. Changes to This Policy
We may update this policy from time to time. Changes take effect when they are posted on this page.